Inspired from: Initio Side Effect
Orders are usually delivered within 2 to 5 business days. Weekends and official holidays are not counted in the delivery timeline.
Choose your fragrance then complete checkout. After you submit your order, our team will review the details and guide you through the confirmation step (including the shipping deposit).
To keep deliveries fast and reliable, ELDORA confirms orders after receiving a deposit equal to the shipping cost. This deposit helps us secure courier arrangements and prevents losses if an order is refused, not received, or left uncollected. The remaining balance is paid upon delivery.
The shipping deposit covers the courier cost that is booked for your order. If your order is cancelled before shipment is arranged, we can review your request. Once the order is shipped or a courier is dispatched, the shipping deposit is typically non-refundable.
Orders are usually delivered within 2 to 5 business days. Weekends and official holidays are not counted in the delivery timeline.
Yes. Once your order is shipped, you will receive a tracking link by email (and/or WhatsApp if provided) so you can follow your delivery.
If your order has not been shipped yet, we can usually update your details. Please contact support as soon as possible with your order information.
You can request cancellation before the order is prepared for shipment. Once shipping is arranged, cancellations may not be possible. Contact us quickly and we’ll do our best to help.
Because fragrance is a personal product, we do not accept returns or exchanges once an order is confirmed, except in the case of a verified defect.
(Tip: Try our 5ml Tester Sets first to experience the scents before choosing a full-size bottle.)
Please contact our support team within 5 days of receiving your order. Share clear photos and a short description of the issue. If verified, we’ll arrange a replacement with no extra delivery cost.
ELDORA sources premium raw materials from trusted global fragrance suppliers. All materials follow IFRA standards to ensure safety and quality.
Visit our Contact Page or message us on our social channels. We’re happy to assist you every day.
